Limited Warranty

• Shipping  during transportation damage.
• Damage caused during customer unpacking, and/or removal of packing material.
• Damage due to power surges or lightning strike.
• Service required as a result of improper, incorrect or insufficient AC suppiy voltage.
• Any unit which is modified or damaged due to improper installation or to incorporation Into other products.
• Any failure, loss, damage or personal injury due to accident, neglect, misuse or abuse by the consumer or to improper operation,
• Maintenance or storage or to alteration or to failure to follow normal operating procedures as outlined in the instruction manual.
• Damage which results from Fire, flood, lightning, hurricane, large hail, sand storms, high winds, Vandalism and other acts of God.
• Any unit purchased from an unauthorized seller.
• Any owner other than the original consumer.
• If the enclosure has been opened without iTech Company LLC authorizations
• If  the original factory serial number has been removed, defaced, replaced or tampered with in any way.
• If Air Conditioners filters or LCD filters has not been cleaned or replaced every month. Repairs that are required due to lack of routine maintenance are not covered. Prolonged operation with dirty filters also voids the warranty.
• Cost of refrigerant and recharging of the air conditioning system is not included with the warranty on air conditioner parts or air conditioner compressors.
• If the wall structure not capable of supporting specified unit weight, if not the wall structures must be reinforced. Proper installation procedure by a qualified service technician. Failure to do so could result in serious personal injury or even death.
• Picture quality when installed with “direct sun” pointing towards or directly onto the front LCD screen.
• Transportation charges incurred in connection with warranty service.
• If operate the LCD with air conditioner while it is not upright. The refrigeration compressor is filled with lubricating oil. Running the compressor without oil in the lower part of the housing will cause permanent damage to the air conditioner. This also voids the warranty.
• Indirect, consequential, or special damages, except as required by federal or state laws.
• Any unit tampered with, modified, adjusted or repaired by any party other than iTech Company LLC or  its authorized representative.
• Any damage, scratches, or blemishes to the LCD screen and/or exterior cabinet due to end user cleaning.                     
• Any cosmetic damage to the surface or exterior that has been defaced , color discoloration or faded, or caused by UV rays, normal wear and tear or exposure to foreign chemicals, large hail, or adverse weather conditions. Due to our LCD Cabinet and other components are hand assembled, it does not cover minor cabinet blemishes, scratches and rust to the LCD unit.
• Return shipping when no defect is found.

• When you contact us at support@itechlcd.com (For North America Market  Please call 1-888-483-2418), we will issue a RMA no for you to include with a copy of your original sales receipt for return. iTech Company LLC will not accept any returned products without an RMA No.
• You must return the product to us in its original or equivalent packaging and send it freight prepaid. Please insure the shipment, or accept the risk if the product is lost or damaged in shipment. (If the original box is not available, please contact iTech Company LLC to have a new box shipped to you (applicable fee applies).

-    Ship product to:                                   

• Do not return any accessories, including remote controls, unless the accessory is related to an equipment failure.
• If a LCD is sent in under warranty and no defect is found, the customer will be charged for return shipping.
• NOTE: We must receive the defective TV unit back, before any replacement will be issued.

1. I-TECH COMPANY, provides a ONE YEAR parts and labor RETURN TO DEPOT warranty starting from the date of shipment. For Non-USA internationally, Customer need to provide both way shipping.  Any product that is found to be defective within this warranty period will at the option of I-TECH COMPANY be sending advanced replacement parts or repaired (Repair Period range from 8-10 weeks).  This warranty is not extended to any product, which has been repaired or alters by anyone other than I-TECH COMPANY.COM or has been subjected to mis-use or improper installation.

2. All Shipping cost (Import Duties and Taxes Fees are not included, consignee needs to pay for the duties and taxes)

3. Return Policy: All Internation order is NCNR Non Cancelable Non Returnable